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B&D Hamilton Consulting offers competent, fast Tier 3 support with a personal touch. Saving clients time and money. Our goal is not to provide answers, but to educate our clients on "how and where to find the right solutions." |
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Terry Moore Technical Manager, Avaya Mike Langley Senior Services Engineer, Avaya Inc Scott Bowyer Software Development Engineer III, Avaya |
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Products
Avaya Definity - all Communication Manager software versions on all hardware platforms
Legacy / Converged - S75, G3SI, G3CSI, G3R, S8xxx, all media-gateways supported by CM
Services - Most issues can be resolved Today
*Note that we provide a Tier 3 level of support. Not many can offer this level of services.
Subject Matter Expert - Definity Software Corruption repair, administration, features, hardware and software troubleshooting, MST, networking, provisioning, upgrades and additions, patching, firmware updates, backup and restore. Connectivity, logins, passwords, secret-key authentication, permissions, user-profiles, webProfiles, remote-access, SAMP/MPC, RFA licensing, Main, ESS, LSP server configurations.
Server access, replacement and reconfiguration. Plug n Play replacement servers.
tcm, debugger, ossi emulation, scripting, consulting, design, training, and maintenance assist
Develop and provide tools solutions to users that install and service
Definity / Communication Manager - products and adjuncts
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Support Forum Links www.iaug.org www.linkedin.com www.tek-tips.com Contact us: B&D Hamilton Consulting +1 303 507-6524 Montgomery, TX 77356 AvayaTier3@live.com |
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