B&D Hamilton Consulting offers competent, fast Tier 3 support with a personal touch. Saving clients time and money. Our goal is not to provide answers, but to educate our clients on "how and where to find the right solutions." |
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Terry Moore Technical Manager, Avaya Mike Langley Senior Services Engineer, Avaya Inc Scott Bowyer Software Development Engineer III, Avaya |
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With a combined 75 plus years of telecom experience
B&D Hamilton Consulting provides Tier 3 customer support for companies large and small, on all Definity / Communication Manager hardware and software platforms. Over the years we've worked with most every type of telephone equipment sold by Bell, AT&T, Lucent, and Avaya. We know the telephone business, a customer's needs and how they use communications equipment.
We've trained and supported fellow associates as a mentor and as a tools developer for over 37 years. Our Tier 4 experience includes several years working with software and hardware developers to resolve hundreds of complex design issues.
Services - Most issues can be resolved Today
We provide a Tier 3 level of support for all Definity / Communication Manager Platforms. Not many can offer these services.
Subject Matter Expert - Definity Software Corruption repair, administration, features, hardware and software troubleshooting, MST, networking, provisioning, upgrades and additions, patching, firmware updates, backup and restore. Connectivity, logins, passwords, secret-key authentication, permissions, user-profiles, webProfiles, remote-access, SAMP/MPC, RFA licensing, Main, ESS, LSP server configurations more
Support Forum Links www.iaug.org www.linkedin.com www.tek-tips.com Contact us: B&D Hamilton Consulting +1 303 507-6524 Montgomery, TX 77356 AvayaTier3@live.com |
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