Brett Hamilton - President/Senior Consultant

Over 47 years experience in the telecommunications industry as a dedicated employee of corporate America.

The previous 37 years were in support of AT&T, Lucent, and Avaya global customers in a Tier 3 Engineering role. Our goal is to provide timely, results-driven solutions and support to our growing customer base. We offer Tier 3 Level support with a personal touch at an affordable rate saving our clients valuable time and money.

Services -                      Most issues can be resolved Today
We provide a Tier 3 level of support for all Definity / Communication Manager  Platforms. Not many can offer these services.

Subject Matter Expert - Definity Software Corruption repair, administration, features, hardware and software troubleshooting, MST, networking, provisioning, upgrades and additions, patching, firmware updates, backup and restore. Connectivity, logins, passwords, secret-key authentication, permissions, user-profiles, webProfiles, remote-access, SAMP/MPC, RFA licensing, Main, ESS, LSP server configurations

Develop and provide tools and training solutions to users that install and service Definity / Communication Manager products and adjuncts more